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Terms & Conditions

Terms and Conditions

By using our website and comparison technology you agree on terms and conditions listed below. This will assure and help us to provide you with range of competitive products and services from trusted service providers.

Commission rate

Minimum commission rate is 15%. The commission will be charged to the customer immediately on the date of the booking and this amount will be lowered from the actual payment to the hotel upon customer’s arrival to the hotel, if the hotel did not agree with the Hotel and Car Park otherwise.

If hotel does not agree with this policy it can state it in the additional comments during registration process and Hotel and Car Park will consider this request.

If hotel sold a room through Hotel and Car Park which was on a special offer, with promotion code, voucher or discount Hotel and Car Park will lower the commission rate to the hotel.

If hotel wishes to be promoted on Hotel and Car Park website on higher positions this will result in higher commission rate.

Hotels are obliged to provide the service advertised on their website to standard stated there. Hotel and Car Park does not take any responsibility for Hotel’s service and Hotel will refund payment to the customer in full amount.

Hotel and Car Park is not responsible for the actions of the hotel or any other service provider that offer their service on Hotel and Car Park website.

If hotel accepts the reservation it is obliged

1.Site access

You will be able to access the majority of this Website without having to register any details with us. [However, particular areas of this Website may only be accessible if you have registered.


2.Our aim

Priority is for customer satisfaction. We aim to deliver you offer of competitive quotations and extensive product information based on the preferences you have selected on the Hotel & CarPark website. We intent to bring you information from various service providers and present it to you in a format that is clear, easy to use and compares more products per a search.

Although technology used is sophisticated, it is not infallible. It remains your responsibility to check carefully details and information on all documents and such as the booking confirmation. If the information provided is incorrect it is your interest and responsibility to identify the mistake and correct it. For any losses you may incur with such a mistake we with all the respect relinquish all liability, which by law we may exclude.

3.Our service

We provide a fully independent online comparison engine, designed to save you time and money when it comes to finding and selecting a range of travel related products and services. Not only will we endeavour to find you the most competitive prices but also provide you with all the information required to make an informed choice.

4. Use of website

4.1 You are permitted to use our website for your personal purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.

4.2 The copyright and other intellectual property rights in all materials on this Website are owned by us or our licensors and must not be reproduced without our prior consent.

4.3 Subject to paragraph 4.1, no part of this Website may be reproduced without our prior written permission (obtained in advance)

5. Site uptime

5.1 We take all reasonable steps to ensure that this Website is available 24 hours a day, 365 days per year. However, websites do sometimes encounter downtime due to server and other technical issues. Therefore we will not be liable if the website is unavailable at any time.

5.2 This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for any other reasons beyond our control. If possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.


6. Visitor conduct

6.1 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

6.2 When using this website you shall not post or send to or from this Website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

6.3 [We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 6.2.]


7. Links to and from other websites

7.1 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse third party websites or make representations about them or any material contained on them. If you choose to access a third party website linked to or from this Website, it is at your own risk.

7.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions:

(a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;

(b) you do not misrepresent your relationship with us or present any false information about us;

(c) you do not link from a website that is not owned by you; and

(d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.

7.3 If you choose to link to our website in breach of Paragraph 7.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.

8. Disclaimer

8.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.
8.2 The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.

9.Price Changes

Prices of products and services can go up or down due to seasonality, availability and the introduction or withdrawal of special offers. This may mean that if you perform a search and obtain a quote, and then leave the site without confirming the booking and return at a later date or time, and use the same search criteria, the offer price may change. When a product or service is paid for, the price confirmed is secure and will not be subject to any changes.

10.Complaints

We set ourselves very high standards and care to provide these high standards in everything we do. If you feel that we have not achieved an acceptable level of service, we want you to tell us so that we can look into the matter and make any necessary changes to improve our service. If you want to let us know about any shortcomings or failings in the service we provide please contact our customer support sevice.

11.Links to other sites

The Hotel & CarPark web site provides links to other third party websites as part of our service. We accept no liability for any statements, information, content, products or services that are published on, or may be accessible from, these third party sites. We also do not guarantee they are free from viruses or anything else that could be infectious or destructive for your computer.

12.Website content

At Hotel & CarPark we take every step to ensure that the information contained and displayed on our website is accurate and up-to-date. However, we can accept no liability for any errors or omissions. We reserve the right to add, amend or delete content from the site at any time.

13.Copyright

The Hotel & Car Park content and design are protected by Hotel and Car Park Limited. Duplicating and copying either the content, code, design or our comparison service, or downloading and modifying any content is expressly prohibited unless prior written permission is given by Hotel and Car Park Limited.

All Intellectual Property Rights pertaining to Simply Extras Limited are hereby reserved.

14.Trademark

The website character logo and name are trademarks of Hotel and Car Park Limited. Except in the normal use of our comparison service, downloading content to your equipment, using, duplicating, or modifying the trademarks outside of intended use is strictly prohibited unless prior written consent is given by Hotel and Car Park Limited.

15.Commercial use

Please note that the Hotel & CarPark web site is for non-commercial, personal use only.

16.Amendments

We reserve the right to amend our terms and conditions at any time, for any reason and without notice. The amended terms will be effective from the date they are posted on our site.

17.Privacy policy

At Hotel & CarPark we want you to feel confident about the privacy and security of the personal information you provide us with when using our web site. Hotel & CarPark is committed to protecting your privacy and only uses the information that we collect about you lawfully and in accordance with the Data Protection Act (1998).

18.Exclusion of Liability

18.1 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall behold liable or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss, and whether in tort contract or otherwise in connection with this Website.
18.2 Nothing in these Terms shall exclude or limit liability for
(i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977);
(ii) fraud;
(iii) misrepresentation as to a fundamental matter; or
(iv) any liability which cannot be excluded or limited under the law of the United Kingdom.

19. Governing Jurisdiction

This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

20. Our details

Our business’s name is: Hotel and Car Park Limited
Our business address is: 84 Finlay court Commonwealth Crawley RH101AJ UK
Our contact details are: info@hotelandcarpark.co.uk